|

|
| |
|
| Board |
-
Does the Board of Directors get compensated for their work? No, they don't recieve any form of compensation for the work they do.
-
When does the HOA Board meet? The Board meets on a monthly basis. Typically it occurs on the second Tuesday of every month at the Steelecreek Library and starts at 7:00p. We are subject to the availability of the rooms at the library, so please keep an eye on Upcoming Events section for upcoming Board meetings. Residents of the community are welcome to attend. Open to all residents. If you have a specific agenda item you want to discuss, please contact our Association Manager Melanie Morgan( admin@hawthornemgmt.com). Melanie can also be reached at (704) 377-0114, Ext. 222.
-
Where can I find a copy of the HOA budget? A copy of the current year budget can be found in the Documents section of this website. The fiscal budget year runs along with the calendar year (January - December).
|
| Modifications |
-
Do landscaping changes require a Modifications approval? Depending on the magnitude of the changes, most likely. A good rule of thumb is that if you are going to make changes, submit a modifications application to the modifications committee and get their approval. The Design Guidelines and application can be found here.
-
If I want to add a fence or a shed, what do I need to do? You should review the Modifications Design Guidelines and follow the instructions outlined on the last page which provides an application for exterior modifications.
*** Modification Requests are reviewed during the monthly meeting of the Board of Directors. Please be sure to include an evening phone number and any supporting documentation with your request. Applications received without a phone number will be returned and may cause significant delay in its consideration. ***
|
| Pool |
-
Are swimming lessons offered at the pool? Check out the flyer posted by the Pool Manager, it should have everything you need.
-
Can I host a party in the pool area?
-
I submitted a pool application last year, do I need to submit a new one for this year?
-
What do I need to do in order to use the community pool?
-
When does the Pool open this year and what are the hours?
The hours for 2009 are as follows:
MAY 16, 2008- MAY 22, 2008
SATURDAY, MAY 16th 10:00AM – 10:00PM
SUNDAY, MAY 17th 10:00AM – 9:00PM
MON-THU, MAY 18th – 21st 1:00PM – 9:00PM
Friday, MAY 22nd 1:00PM – 10:00PM
MAY 23, 2008 – September 7, 2008
MONDAY THROUGH THURSDAY 10:00AM – 9:00PM
FRIDAY 10:00AM –9:00PM
SATURDAY 10:00AM – 10:00PM
SUNDAY 10:00AM – 9:00PM
-
Who do I contact if I have a complaint about the pool? You should contact the Pool Manager (details are below). Some examples of things you should contact him concerning:
- Pool is not open on time.
- Lifeguards aren’t performing their duties
- Something at the pool is broken or the pool isn’t clean
Beau Byrum
District Supervisor
704-766-2726 Ext 104
|
| Trash/Recycling |
-
I need my trashcan replaced, who do I contact? You need to contact the City of Charlotte. If you click on this link, it will take you to a website that will tell you everything you need to do, under the section labeled Cart repair and replacement requests.
-
Is there a recycling center close by? Yes, there's one located at 8440 Byrum Road. Details are available here.
Hours of Operation:
Monday - Friday; 7am - 5pm
Saturday; 7am - 4pm
-
Where can I find the holiday schedule? You can find a holiday schedule posted by the city, by clicking here.
|
| Violation Notices |
-
How do I report a violation such as someone not cutting their grass? Anytime you see a violation in the neighborhood, don't hesitate to send a violation report thru our web site. Just click on Management, then Report a Violation.
-
My neighbor's grass is out of control and needs cut, can't the HOA do something?
The Board and Hawthorne Management take the high grass issue very seriously. If you see a violation like this, there are several options:
When a violation is submitted, the HOA investigates and notifies the resident they have 30 days to correct the problem. If not corrected, fees will be applied to the resident's account until the issue is resolved. If not resolved, a lien will be placed on the home. In cases where the house is in foreclosure, the bank is notified of the issue and will typically correct it immediately.
2. Call 311 and report the incident
Contacting 311 can sometimes resolve the issue quicker as they have the right to cut the lawn and send a bill to the homeowner.
The board and HOA do not have permission to go onto the property to cut the grass, and neither do any residents without the owners permission.
|
|
|